Withdrawals & Refunds
Student Withdrawal
Students who wish to drop a class or withdraw from the quarter may do so on My4D through Week 8. Please see the chart below for details. We encourage all students to connect with the Student Successteam prior to withdrawing. Please call the Student Success team at 303-871-2291 oremailPSCsupport@DU.eduwith any questions.
Withdraw from ALL classes
- Log into My4D portal
- Navigate to the left vertical banner
- Under “Pages” select “Student Resources”
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Select “Records and Requests”
- Under “Requests and Other Actions” select “Withdraw from DU”
- Note:This is for the temporary or permanent withdrawal of allclasses in a quarter
- A new browser will open; use the drop-down to select the appropriate quarter.
- Select “Submit"
Drop a class
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Log into My4D portal
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Navigate to the “Register for Classes” widget
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Click “Register for Classes”
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You will be redirected to a new browser
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Click “Register for Classes” again
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Select the appropriate term from the drop down
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The courses you are registered for will be on the bottom right
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Use the drop down under “Action” to select “Web Drop/Delete”
Withdrawal Timeline
Week 1 of the quarter
- No notation on transcript
Weeks 2-8 of the quarter
- “W” notation on transcript (Does not affect GPA)
Weeks 9-10:Students in extenuating circumstances may file a petition for exception. Contact the Student Success team at PSCsupport@DU.eduto inquire about the late withdrawal process.
Refund Policy
10 Week Class (meeting online or once a week)
For specific tuition refund deadlines, review theImportant Dates section of the College of Professional Studies website.
- 100% – Class withdrawal during the first week of the quarter (Monday – Friday); Class will not appear on transcript.
- 75% – Class withdrawal during the second week of the quarter (Monday – Friday); Grade is recorded as a withdrawal (W) on transcript.
- 50% – Class withdrawal during the third week of the quarter (Monday-Friday); Grade is recorded as a withdrawal (W) on transcript.
- 0% – Class withdrawal beginning the fourth week of the quarter; Grade is recorded as a withdrawal (W) on transcript.
Course withdrawal ispermittedthrough the Friday of week eight, which is the last day to drop via My4D. The grade is recorded as a withdrawal (W).
Course withdrawal is notpermittedafter the eighth week of the quarter. In extenuating circumstances, students may petition for late withdrawal and must provide supporting documentation. Please contact the Student Success team at PSCsupport@DU.edu to inquire about the late withdrawal process.
Special Format Classes
Courses that are less than10 weeksin duration: 100% refund for all classes dropped prior to thefirst classmeetings. NO REFUNDS GIVEN AFTER THEFIRST CLASSMEETING.
Tuition Refund Appeals
In the case of extenuating circumstances that are beyond the student’s control, a student may appeal for an exception to the University refund policy. A student must officially withdraw from all courses (per withdrawal deadlines and policies) prior to beginning the appeals process. The statute of limitation for a formal appeal is 90 days from the end of the term in which the courses for which the tuition being appealed were offered.
If a student drops all courses for a given term, an informal appeal for a full refund may be made to the Student Success teamat PSCsupport@DU.edu. An informal appeal requires that the withdrawal is completed (per withdrawal deadlines and policies) and request for tuition refund is made prior to the end of the tenth week of the term. To be eligible for an automatic refund the condition for withdrawal must meet one or more of the following criteria and must be accompanied by appropriate documentation:
- Student can’t complete the course(s) because an immediate family member or a family member has died.
- Documentation:(for death) memorial service folder, notice in the paper or copy of death certificate
- Student has been forced to relocate for a job, or student has involuntarily lost his/her job and is no longer eligible for reimbursement through his/her employer.Documentation:letter on letterhead from immediate supervisor or human resource administrator.
- Student is unable to complete his/her course(s) because of an unexpected increase in job responsibilities, required change in his/her work schedule or required travel.Documentation:letter on letterhead from immediate supervisor or human resources administrator that specifies dates of increased workload or travel
If the documentation is found to be adequate and reasonable, we’ll make appropriate adjustments to the student’s account. If conditions don’t merit an automatic refund, the student may make a formal appeal.
Vlog of Professional Studies reserves the right to request a formal appeal if we deem conditions and/or documentation are inappropriate or dubious.
If a student’s circumstances don’t fit the criteria for filing an informal appeal, the automatic withdrawal deadline has passed or we reject an informal appeal, a student may file a formal appeal for a full or partial refund.
To submit a Formal Tuition Appeal, navigate to the Student Resources Page on My4D and select Records and Requests. Please contact the College of Professional Studies Student Success team directly with any questions regarding how to appeal.
NOTE: In accordance with federal, state and institutional regulations, students may be required to forfeit any financial aid they’ve received, which may result in an outstanding balance owed to the University.